Freelance Full-Stack Automation Engineer
Self-Employed
Building full-stack web applications, internal operational tools, and autonomous AI workflow pipelines that eliminate manual bottlenecks.
From SaaS products and internal tools to AI workflows and integrations, I turn manual processes into reliable software teams can use every day.
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HARSHIL LAKHANI
End-to-end software and AI automations tailored for growing businesses and modern products.
I link your everyday business tools (CRMs, email, spreadsheets, APIs) with intelligent AI agents that handle data entry, customer routing, and background operations 24/7 without manual effort.
A showcase of problems solved and systems built.
Built a role-aware operations platform that brings seller management, order investigations, omnichannel support, AI-assisted replies, tasks, credits, audit trails, analytics, and warehouse attendance into one internal system. The interface is designed around high-volume 3PL work: automate routine steps, surface exceptions clearly, and keep operators in control of every consequential action.








Drag the slider to compare standard manual operations with custom-engineered autonomous systems.
Real-time webhooks, asynchronous queues, and automated multi-agent triage without human bottlenecks.
Structured schema validation, automatic escalation rules, and auditable error logs.
Replaces thousands in repetitive manual labor with high-throughput cloud infrastructure.
Self-healing task retries, live monitoring, and synchronized multi-platform data flow.
Operators wasting hours copy-pasting data between spreadsheets, email inboxes, and portals.
Missed carrier deadlines, lost customer tickets, and delayed shipment resolutions.
Burning payroll budget on repetitive administrative tasks that should be automated.
5 different browser tabs open with zero unified audit trails or consolidated reporting.
Built a logistics investigation SaaS that turns a fragmented support process into a structured seller portal and internal operations workflow. Sellers can review shipped orders, raise carrier queries, upload evidence, track case status, and receive updates synchronized from carrier email replies and Freshdesk tickets. The implementation spans portal flows, backend logic, Firestore data handling, and integrations with ChannelDock, Gmail, Google Drive, and browser-based Freshdesk automation.
Built a real-time warehouse operations dashboard for a fulfilment team to manage staffing, assign work across departments, monitor active tasks, review employee history, and export operational reports. It includes warehouse TV views, task timers, attachments, business-hour-aware tracking, and fast workflows for supervisors coordinating day-to-day fulfilment activity.
Built a returns intake app for a Dutch 3PL that handles around 160 returned parcels a day for more than 340 sellers. Workers photograph the shipping label, Gemini on Vertex AI reads the order number, customer name and tracking code, and the app matches the parcel to its ChannelDock order line. Each item is scanned and marked good or damaged, then the return is booked and the screen shows where the goods go. Announced Bol and Amazon returns are received instead of duplicated, and parcels that cannot be matched safely go to an exceptions shelf.
Built a live planning board for a Dutch 3PL fulfilment company that compares the open pick backlog with each carrier's cutoff. It reads orders from ChannelDock, sorts non-pickable orders into eight exclusion buckets, tracks pick rates over 15, 30 and 60 minutes, and forecasts the rest of the day from 15-minute weekday curves. Shift leads get picker deficit advice and a what-if simulator. Scheduled jobs send each carrier's SLA email exactly once after its deadline. The board also replaces the daily Excel schedule with a PDF-ready builder and reads rosters from screenshots.
Built a monitoring service for a Dutch 3PL fulfilment company that receives a copy of every parcel sorter scan through a secured webhook. It detects the carrier from 14 barcode rules, compares the expected carrier lane with the lane the parcel actually took, and counts retried scans only once. Counts are kept per hour in Firestore with only a few writes, and the admin panel emails managers the accuracy, every wrong-lane parcel and any unknown barcode formats. Key rotation, an IP allowlist, rate limits and body-size limits protect the only endpoint the sorter supplier can reach.
Built a browser automation service for a Dutch 3PL that works inside a carrier partner's Freshdesk customer portal, which has no API. The bot opens parcel investigation and claim tickets with the carrier, claim reason and sales invoice attached, posts follow-up comments, reads replies and closes resolved tickets. It runs Playwright through Camoufox behind a FastAPI service, reuses saved sessions, and allows one browser at a time. Ticket lists and change checks run over plain HTTP in about half a second, so the browser starts only when a ticket has actually changed.
Built a full-stack AI property intelligence platform that turns an address and property specifications into a structured valuation workflow. It combines automated valuation, comparable-property context, portfolio wealth tracking, macroeconomic scenario simulation, property news, and downloadable appraisal reports in one investor-facing product.
Built a property feasibility platform that takes a residential site from uploaded documents to a costed report. Zoning certificates, title deeds and stand schedules go through a RAG extraction pipeline where each chunk is verified or rejected by a person. Verified constraints keep their source snippet and confidence score, then feed a design brief and several concepts scored on privacy, views, buildability, cost and compliance. Costing is deterministic, shown in rand as a range with a confidence percentage, and it lists missing inputs instead of guessing them. The feasibility report is assembled from the verified data, the chosen concept and the cost estimate.
Experience
Full-stack development across operational software, automation systems, backend services, and client-facing products.
Self-Employed
Building full-stack web applications, internal operational tools, and autonomous AI workflow pipelines that eliminate manual bottlenecks.
Nextbase Solution
Engineered scalable web systems, automated SEO publishing pipelines, and multi-service API integrations with robust database workflows.
Coderbabu Infotech
Developed responsive web and mobile applications with Node.js backends, managing database architectures and full product lifecycles.
Writing
Practical breakdowns of automation workflows, AI systems, and the decisions behind them.
Visit the n8n & AI automation blogAI label reading, order matching and an exceptions shelf
Read: 3PL Returns Processing Automation: A Practical GuideLost, damaged and not-delivered parcels, from seller form to credit
Read: Automate Carrier Claims and Parcel InvestigationsBacklog, pick rate, inflow forecasts and per-carrier SLA alerts
Read: Warehouse Carrier Cutoff Planning: Hit Every PickupBarcode rules, expected versus actual lane, and hourly reports
Read: Parcel Sorter Accuracy Monitoring for 3PL WarehousesSee how much time and operational budget your team can recover by replacing manual workflows with custom automation software.
Annual Operational Savings
Monthly Budget Saved
$2,578/mo
Hours Saved / Year
884 hrs
Have a product, internal tool, or workflow that needs a reliable technical solution? Tell me what you are trying to improve.
I work with teams that need full-stack products, internal tools, AI workflows, backend systems, or reliable integrations.
Direct Line (Call / WhatsApp)
+91 8140010069